There are usually two reasons: you may have an outdated email address on file, or you may have a spam blocker filtering email from us. Make sure to keep your user information current and try turning off any spam blockers that may be preventing our messages from getting to you. If you still can't find it, please contact us email@example.com
All orders take 1-2 business days to process, regardless of the shipping method used. Please keep this in mind when selecting shipping options. Orders are shipped Monday through Friday. 8Twenty3 Boutique may need to contact you if there is an issue with your order, so please keep your account information updated! All order communication is done via email, so it is important that your email address be accurate and current.
Your order may be delayed on the following days: New Year's Day Memorial Day Labor Day Thanksgiving Day Christmas Day
All orders are processed Monday through Friday. Orders are not processed or shipped on weekends or holidays. If you still think your order is missing, contact the 8Twenty3 Customer Service team at firstname.lastname@example.org
8Twenty3Boutique.com accepts MasterCard, Visa, Discover, American Express and ATM/debit cards with the Visa or MasterCard logo. You may also pay with PayPal, Google Pay, Apple Pay or Venmo. We do offer Sezzle as a payment option as well.
If an item isn't pictured online, it is not available at this time, but we may be able to find out if it's coming back in. Just email us directly at email@example.com. Include the item name and size needed. We'll find out if and when it's coming back in!